CLICK HERE FOR THE RETURNS FORM

   

RETURN & EXCHANGE POLICIES

  Items that are on clearance can not be exchanged or returned.  All other returns/exchanges are honored up to 30 days of the original purchase date under several conditions: 1. Items must not have been washed. 2. Items must not have been worn, other than to try it on. (NO RETURNS ON BOOTY SHORTS) 3. You must be the original purchaser. 4. Please include your original invoice along with a note stating what you would like to exchange.   5. ALL EXCHANGES WILL BE CHARGED RETURN SHIPPING.  Once we receive your returned package, we will promptly get your items exchanged for the proper size. Before your exchanged items ship, we will send you a PayPal request for the shipping fees associated to return your package to you.  It will not ship until the payment has been received. 6. There will be NO RETURNS/EXCHANGES on International orders.  All sales are final on International purchases.   Please note, ALL returns are subject to a 10% restocking fee and you will NOT be refunded for your shipping costs.     

DOMESTIC SHIPPING & TRACKING

  Please allow 24-48 hrs for initial order processing (not including weekends or holidays).  Muscle Club Apparel® uses United States Postal Service (USPS) First Class Mail for all shipments.  Once your package has shipped we will send you an email with a confirmation of shipment, which will include your tracking number.  To check on the whereabouts of your package, simply enter the tracking number on the USPS website at www.usps.com.  Most shipments take 2-5 business days once they have left our facility.  All orders placed close to holiday season are not guaranteed to arrive on time by USPS and ordering during this timeframe is at customers risk.  Any orders returned back to us from an insufficient or wrong address, the customer will be responsible for the reshipment of the package.  While we do all that we can to ensure your order will be delivered on time, we cannot be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.

 

INTERNATIONAL SHIPPING

  International orders pose an understood level of risk.  The majority of our orders make it to their destinations, but the following is a list of countries we no longer ship to due to repeated issues imposed by Customs in those locations: Brazil, Cyprus, Czech Republic, Ghana, India, Israel, Italy, Kazakhstan, Kuwait, Latvia, Mexico, Pakistan, Philippines, Poland, Qatar, Russia, Saudi Arabia, South Africa, Tajikistan, Turkey, UAE, Ukraine, Uzbekistan, Venezuela & Yemen. Please allow 24-48 hrs for initial order processing (not including weekends or holidays).  Muscle Club Apparel® uses APC Postal Logistics for all international orders and all delivery times are based on estimates given to us from APC.  Most shipments take 7-21 business days once they have left our facility. Once your package has shipped we will send you an email with a confirmation of shipment, which will include your tracking number.  Any orders returned back to us from an insufficient or wrong address, the customer will be responsible for the reshipment of the package.  While we do all that we can to ensure your order will be delivered on time, we cannot be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.      

FEATURED PRODUCTS

Featured Products

Strength And Honor Tee

$21.99$25.99

All Womens

Fit Mom Racerback

$22.99

Featured Products

Dominate Tee

$21.99$25.99
Sale!

Featured Products

Atlas Sleeveless Muscle Tank

$24.99 $14.99

37 thoughts on “Shipping & Returns

  1. sandford says:

    hi made a mistake in my last order the tank top was to big i was wondering what steps to to take to return it and trade it for a small it hasnt been washed and still has the tag

  2. Avelino says:

    Hello just put in a order and I misspelled my city,here is my order number 47382 and city Haltom City Tx.

  3. Fittnessbuff says:

    are you going to get back in the all about them weights and watch me flex for women in small

    • Muscle Club says:

      All About Them Weights is currently on order, and should be in stock soon. Watch Me Flex will not be returning.

  4. pdillman1 says:

    Can I get the status of my order? I placed it on the 4th and it still says “Processing

    • Muscle Club says:

      Your order shipped on the 6th via USPS Tracking #9405511699000849590574 and it shows delivered on Saturday the 9th.

  5. Nallely says:

    I accidently ordered two of the same shirt (All about them weights) and am wondering if I can replace one of those shirts with the All about the set (sm) tank? They are the same price and both seem to be in stock. I placed my order a few minutes ago.
    Jael

  6. Janae says:

    How do I correct an address mistake after order? Order not shipped but being processed. Order placed on 4/24/16

  7. t.cascio2 says:

    Is this site for real, because it doesn’t have a number to call and after I enter my credit card number and address it keeps telling me that my zip code isn’t valid, which is not true.

    • Muscle Club says:

      If you are having issues with the zip code verification, it’s because the bank is telling us that the zip code does not match the one it has on file.

      If you have recently moved, it may take your card company a while to have the correct zip code on file for you. If you haven’t moved recently, you may want to call your bank and confirm that the information your card company has on file is correct.

  8. shelbygolf1 says:

    I just made an account, but i purchased a men’s tank top as a guest. I did not make an account to make the purchase. I purchased one size too big. The top has not been worn and still has the tag. I have all emails, tracking number, and order number. I want to exchange it for a medium. I read the return policy. Thanks!

  9. juicetheturtle11 says:

    I bought a hoodie a few days ago but i changed my mind and want to return it. it said its ready to ship so how would i go about as to returning it.

      • Muscle Club says:

        I looked into your order and it looks like it shipped out yesterday morning. You should receive it tomorrow. If you would like to return it, please follow our Return Policy. We will wave the restocking fee. Thanks!

  10. Janae says:

    Hi. I just ordered the same Long sleeve and zip up hoodie twice in two separate orders. I was hoping to catch it before you ship it for a refund?

    • Muscle Club says:

      I see an order for $83.97, order #53805. That is the only order I see where a payment was made. Do you have another order number?

      • Janae says:

        I’m so sorry. There was a 53804 that was pending with the same items. I didn’t remember ordering it twice, though I might have accidentally. Ok glad it’s worked out. Thanks for your help.

  11. Stefanie says:

    Hi. Would you be able to tell me how long shipping to British Columbia Canada generally takes? Placed my order on Jan 7/17. Thanks!

  12. mariomartinez307 says:

    I just placed in order but I put my old zip code what do I do? I don’t want my shipping to get lost

  13. mariomartinez307 says:

    I had put the wrong zip code on my mailing address it’s supposed to be 87114 this is my order #54605 what do I do?

  14. michael.edwards0911 says:

    I havent received a tracking number yet and it says my order number is invalid. How long does it take before my tracking number gets sent to me after purchase ?

  15. Daniel says:

    I just placed an order. I noticed my gym therapy shirt is brown. I want the army green. Can you change this for me? Thanks

  16. sball7plaer says:

    Hellllo,
    I just placed an order and it wasn’t with me logged in here so it may be more difficult to access; however, I ordered two “gym first” t-shirts instead of one accidently. I only want one of those, everything else is the same. Also, I tried to apply my 15% discount coupon (for the first time) and it wouldn’t let me use it and said that it was already used up.

    Thanks for your help in advance,
    McKenzie Conn

    Order number is #57094

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